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Frequently Asked Questions

When can I book a corporate event?

Seeking a daytime adventure for your team or special event? We open our portals early for corporate groups and private gatherings. To begin planning your journey, contact us at events@keepersofbalance.com.

How long does an adventure last?

Depending on your adventure, the experience will last anywhere from 60-75 minutes.

What makes actor-led escape rooms different??

Live actors add a human element that traditional escape rooms simply can’t replicate.Rather than interacting only with locks and puzzles, you’ll engage with characters who can guide the story, react to your choices, and create unforgettable moments that make every adventure feel alive.

What is an Adventure Style Escape Room?

An Adventure Style Escape Room Experience is a 75-minute game designed for a team to go through together, trying to solve both mental and physical puzzles, tasks, and challenges. The group will be immersed into an elaborate storyline that will stimulate all of your senses.

Am I locked in the room?

No, you will not be locked in any of the adventures. There are emergency exits throughout each of our rooms in the event you need to step out of the experience for any reason.

Can I play an adventure more than once?

Yes. You can book an adventure as many times as you like. If you want to share the experience you had with friends and family that couldn’t make it, bring them with you on your next adventure.

What happens if I'm going to be late?

The portal across the cosmos that is a bridge to your adventure can only be opened for a short period of time. Arriving on time is of the utmost importance. If team members are delayed, please call 980-999-5656.

Can I bring another person the day of my adventure?

Yes, you can bring additional people the day of your adventure as long as your party size does not exceed the maximum amount for that adventure. The additional people will pay for their portal pass before the adventure begins.

What happens if I need to rebook my adventure?

Adventures may be rescheduled if the Keepers of Balance are notified 48 hours prior to your adventure start time, otherwise there is a $50 fee to rebook.

Do you offer gift cards?

Yes, we offer gift cards both online and in person. Gift cards do not expire.

Are the adventures scary?

The Quest for the Temple Of Light, Defenders of the Sunken Realm, and System Overlord are thrilling adventures and are not scary.

How physical are the adventures?

Each adventure has physical elements. Some are more physical than others. Depending on the adventure you select, you may be required to climb, push, pull, crawl, slide, or rappel. If you are unable to complete a physical challenge, there are alternate paths.

Will other people I don’t know be in my experience?

All adventures are private. Teams will not be paired with unknown adventurers.

Can I come only for The Ancient Outpost?

Coming Soon

What is The Ancient Outpost?

Coming Soon

How difficult are your escape rooms?

Our experiences vary in difficulty, but they’re designed to be enjoyable rather than frustrating. Instead of focusing solely on challenge, we prioritize immersive storytelling, discovery, and memorable moments.

Whether you’re a first-time player or an experienced enthusiast, we have adventures designed for everyone. If you’re unsure where to start, our team is happy to help you choose the right game based on your group size and experience level.

Age Requirements

Young adventurers below the age of 16 must be accompanied by an adult. Traveling the cosmos is not suitable for individuals below the age of 8.

What Should I Wear For My Adventure?

All dimensional travel and adventures require physical tasks to be completed. The Keepers of Balance require closed toe athletic shoes and pants or shorts.

When can I book a corporate event?

How long does an adventure last?

Depending on your adventure, the experience will last anywhere from 60-75 minutes.

What makes actor-led escape rooms different??

What is an Adventure Style Escape Room?

Can I play an adventure more than once?

Yes. You can book an adventure as many times as you like. If you want to share the experience you had with friends and family that couldn’t make it, bring them with you on your next adventure.

What happens if I'm going to be late?

Can I bring another person the day of my adventure?

What happens if I need to rebook my adventure?

Adventures may be rescheduled if the Keepers of Balance are notified 48 hours prior to your adventure start time, otherwise there is a $50 fee to rebook.

Do you offer gift cards?

Yes, we offer gift cards both online and in person. Gift cards do not expire.

Are the adventures scary?

The Quest for the Temple Of Light, Defenders of the Sunken Realm, and System Overlord are thrilling adventures and are not scary.

How physical are the adventures?

Will other people I don’t know be in my experience?

All adventures are private. Teams will not be paired with unknown adventurers.

Can I come only for The Ancient Outpost?

Coming Soon

How difficult are your escape rooms?

Age Requirements

Young adventurers below the age of 16 must be accompanied by an adult. Traveling the cosmos is not suitable for individuals below the age of 8.

What Should I Wear For My Adventure?

All dimensional travel and adventures require physical tasks to be completed. The Keepers of Balance require closed toe athletic shoes and pants or shorts.

What makes actor-led escape rooms different??

Am I locked in the room?

No, you will not be locked in any of the adventures. There are emergency exits throughout each of our rooms in the event you need to step out of the experience for any reason.

What is The Ancient Outpost?

Coming Soon

How difficult are your escape rooms?