Question 1

When can I book a corporate event?

Accepted Answer

Seeking a daytime adventure for your team or special event? We open our portals early for corporate groups and private gatherings. To begin planning your journey, contact us at events@keepersofbalance.com.

Question 2

How long does an adventure last?

Accepted Answer

You and your team will have 75 minutes to complete your mission and restore balance.

Question 3

Is this an escape room?

Accepted Answer

Your adventure will have many similarities to a traditional escape room; however, it will consist of a balance between mental and physical tasks.

Question 4

What is an adventure style escape room?

Accepted Answer

An Adventure Style Escape Room Experience is a 75-minute game designed for a team to go through together, trying to solve both mental and physical puzzles, tasks, and challenges. The group will be immersed into an elaborate storyline that will stimulate all of your senses.

Question 5

Am I locked in the room?

Accepted Answer

No, you will not be locked in any of the adventures. There are emergency exits throughout each of our rooms in the event you need to step out of the experience for any reason.

Question 6

Can I play an adventure more than once?

Accepted Answer

Yes. You can book an adventure as many times as you like. If you want to share the experience you had with friends and family that couldn’t make it, bring them with you on your next adventure.

Question 7

What happens if I'm going to be late?

Accepted Answer

The portal across the cosmos that is a bridge to your adventure can only be opened for a short period of time. Arriving on time is of the utmost importance. If team members are delayed, summon the Keepers of Balance at your earliest ability.

Question 8

Can I bring another person the day of my adventure?

Accepted Answer

Yes, you can bring additional people the day of your adventure as long as your party size does not exceed 6 people. The additional people will pay for their portal pass before the adventure begins.

Question 9

What happens if I need to rebook my adventure?

Accepted Answer

Adventures may be rescheduled if the Keepers of Balance are notified 48 hours prior to your adventure start time.

Question 10

How do I become a Keeper of Balance?

Accepted Answer

To become a Keeper of Balance, you must successfully complete all adventures.

Question 11

Are the adventures scary?

Accepted Answer

Every adventure is designed with a different theme in mind. While some adventures may give you a fright, others are for the faint of heart.

Question 12

How physical are the adventures?

Accepted Answer

Each adventure has physical elements. Some are more physical than others. Depending on the adventure you select, you may be required to climb, push, pull, crawl, slide, or rappel. If you are unable to complete a physical challenge, there are alternate paths.

Question 13

Will other people I don't know be in my adventure?

Accepted Answer

All adventures are private. Teams will not be paired with unknown adventurers.

Question 14

Can I come only for The Ancient Outpost?

Accepted Answer

Yes, The Ancient Outpost is an experience all in itself. Use the front door or find one of the many secret entrances that change weekly. Enjoy the atmosphere, drinks, and light food.

Question 15

What is The Ancient Outpost?

Accepted Answer

The Ancient Outpost is the Keepers of Balance secret hideout and rendezvous. It is an industrial-themed outpost where fellow adventurers congregate to have a drink and exchange stories.

Question 16

Do I have to be a Keepers of Balance member to play?

Accepted Answer

No. To become a Keepers of Balance Member, simply complete all the adventures successfully. There are many advantages to becoming a Keeper of Balance. Members are provided with Special Pricing, Limited Edition Gear and Keepers Pin, Early Access and council to new adventures and events, and more.

Question 17

Are there age requirements?

Accepted Answer

Young adventurers below the age of 16 must be accompanied by an adult. Traveling the cosmos is not suitable for individuals below the age of 8.

Question 18

What should I wear for my adventure?

Accepted Answer

All dimensional travel and adventures require physical tasks to be completed. The Keepers of Balance require closed toe athletic shoes and pants or shorts.

FAQs